Formal Usability Testing

A usability test or testing program is a lengthier and more expensive process, and can collect both qualitative and quantitative data. We will recruit a representative sample of end users to participate and will script test scenarios to minimize the impact of independent variables on data analysis. This method of testing provides first-hand feedback from your end users as well as quantifiable measures such as keystrokes, time-to-target data, error rates, and eye tracking data.

Userthink can create testing programs, collect observational and/or empirical data from users, provide detailed data analysis, and generate detailed recommendations based on the results. The breadth and depth of testing can vary based on the complexity of the application and your organization's needs.